Q: What is the process of doing the castings?

A: We mix our compound into a yoghurt like texture mixture which is luke warm then hold the childs hand or foot into the mixture until it has set - approx 40 seconds.  Once the mould is set we then remove the hand or foot.  No mixture is left on the childs hands or feet and the compound is 100% natural so it won't hurt your child in any way.  We then fill the mould to get the 3D cast.


Q: How do I go about getting a casting done:

A: Please go to our contact page and pull up the franchise closest to you to make an appointment.  Most of our franchisees are home based business's so we get you to come to us as we have such an extensive range of frames and matt boards to choose from we like you to view our entire range and look at our many samples.  If however this doesn't work for you we are happy to come to you however there is a callout fee for this.


Q: Do you hold casting parties:

A: Yes, if you have a group of friends all wanting to get a casting done a casting party is a great way to get together.  Contact your local franchisee for details on casting parties.


Q: Do you sell gift vouchers:

A: Yes, gift vouchers are a great present for a new mum and can be purchased for any value from your local franchisee.

 

Q: Is there an age limit of who you can cast:

A: NO, as all our castings are custom made to suit your layout and size of hands and feet we can cast anyone of any age.  Our "Family" and "Sibling" castings are a huge part of what we do and are a great idea for people who didn't get their first children casted.  


Q: Do you do hospital visits for premature babies?

A: Yes, Momentoes offer a service to premature babies who are still in hospital. This is a very specialised area and some of our Momentoes Franchisees are specially trained to cast your precious little one. Please contact your local franchise and they will be able to assist you with your enquiry.

 

Q: Can you cast my child that has passed away?

A: Yes, Many people feel very uncomfortable contacting us to ask if we are able to cast their child who has passed. This is definitely possible but only some of our Franchisees are specially trained to do this so please contact us as soon as possible and we will assist you in every way we can to give you a special Momentoes to treasure.

 

Q: What colours are available?

A: Momentoes can offer you a huge range of ideas but ultimately the decision is up to you. We offer your sculptures finished in gold or silver along with the most extensive range of frames and background colours only a small percentage of our range is displayed on the website.

 

Q: What choices do I have for the layout of the framed Momentoes casting?

A: As all our castings are custom made to suit your requirements, age of your child or size of your family the layout options are endless.  Contact your closest franchise for ideas and a quote on your customer layout.